Legal Documents

Adc365 Terms & Conditions – Complete Guide

Please read these terms and conditions carefully before creating an account or continuing to use adc365. Everything related to accounts, bonuses, payments, gaming policies, and responsible play is clearly explained here.

Last Updated: January 2026
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Total Sections
12
Complete rules organized by section
All terms written in plain, easy-to-understand language

Key Policies at a Glance

Key highlights of the adc365 Terms & Conditions

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Age Restriction

Adc365 is strictly for individuals aged 18 and above. Registration by minors is prohibited and may be verified at any time.

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One Account Policy

Each individual may open one adc365 account only. If multiple accounts are created, all accounts will be closed and bonuses forfeited.

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Bonus Terms

All bonus offers are subject to specific wagering requirements. Please read the terms carefully before accepting any bonus. Misuse of bonuses may result in account suspension.

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Payment Policy

Withdrawals must be made using the same payment method that was used for the deposit. Large withdrawals may be delayed if KYC verification has not been completed.

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Account Security

Keep your password and login credentials completely confidential. adc365 will not be held responsible for any loss resulting from granting others access to your account.

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Fair Use Policy

Adc365 has zero tolerance for fraud, system abuse, or any form of dishonest behavior. Accounts found engaging in such activity will be closed immediately.


Important Notice: By registering with or using adc365, you are considered to have fully read and accepted these terms and conditions. Disputes arising from terms that were not read prior to acceptance will not be entertained.

General Terms & Conditions

These terms and conditions ("Terms") apply to the use of the adc365 platform and all its services. adc365 is an international online entertainment and gaming platform serving players from countries around the world.

These Terms are available in both English and Bengali. In the event of any dispute, the English version shall be considered final. However, adc365 always strives to ensure the Bengali translation is accurate and up to date.

Scope of Terms

These Terms apply to the adc365 website, mobile app, software, and any related services. Any bonuses, promotions, or special offers provided on adc365 are also subject to these Terms.

  • Adc365 reserves the right to amend these Terms at any time.
  • Continued use of the platform after any changes will be considered acceptance of the updated terms.
  • For significant changes, adc365 will notify users via email or in-platform notifications.
  • These Terms apply to personal use only and not for commercial purposes.

Account Register

To open an account with adc365, you must complete registration using accurate and complete information. Providing false or incorrect details may result in your account being closed at any time.

Information Required for Registration

  • Full legal name (as per national ID or passport)
  • Active mobile number or email address
  • Date of birth (for 18+ verification)
  • Residential address
  • Preferred currency & payment method

One Account Policy

Only one adc365 account is permitted per individual, household, or IP address. Any attempt to operate multiple accounts from the same device, payment method, or residence will result in permanent closure of all accounts and forfeiture of all bonuses and winnings.

If you need to update any information provided during account registration, please contact the adc365 support team and submit the required documents.

Age Verification & KYC Process

Adc365 strictly enforces an 18+ age policy. adc365 may request identity verification documents at registration or at any other time as needed.

Documents required for KYC verification

  • Proof of identity: National ID card, passport, or driving license
  • Proof of address: Utility bill or bank statement (within the last 3 months)
  • Proof of payment method: Mobile Banking/Nagad account screenshot or a photo of your bank card
  • Selfie: A recent photo of you holding your ID

If KYC verification is not completed

Without completed KYC verification, withdrawals above a certain limit may be delayed. adc365 aims to complete KYC verification within 24-48 hours. Submitting the correct documents will speed up the process.

Deposit & Payment Policy

Deposits on adc365 can be made via Mobile Banking, Nagad, Rocket, and other approved methods. All transactions are secured with advanced encryption technology.

Deposit Rules

  • The minimum deposit amount may vary by payment method.
  • You must only use payment accounts registered in your own name.
  • Deposits made from third-party accounts will be returned.
  • Depositing funds from illegal or unknown sources is strictly prohibited.
  • Deposits are usually credited to your account within a few minutes.

Anti-Money Laundering

Adc365 complies with international Anti-Money Laundering (AML) policies. adc365 reserves the right to report suspicious transactions to the relevant authorities. Using adc365 solely for money transfers, outside of gaming activity, is strictly prohibited.

Withdrawal Policy

Adc365 is committed to fast, hassle-free withdrawals. Withdrawals are typically processed within 15 minutes to 24 hours.

Withdrawal Terms

  • Withdrawals can only be made to the same payment method used for the deposit.
  • KYC verification must be completed.
  • Funds subject to unmet wagering requirements cannot be withdrawn.
  • Minimum and maximum withdrawal limits apply depending on the payment method.
  • Multiple withdrawal requests may be submitted on the same day.

Reasons for Withdrawal Delays

Withdrawals may be delayed for the following reasons: additional KYC verification required, suspicious activity detected, payment gateway technical issues, or banking restrictions on weekends/public holidays. The adc365 support team is available to help with any issues.

adc365's commitment: We always strive to process withdrawals as quickly as possible. If you encounter any issues, contact our 24/7 support team.

Bonus & Promotion Terms

Adc365 offers a variety of bonuses and promotions to enhance the player experience. However, each bonus comes with specific terms and conditions that must be followed.

General Bonus Terms

  • Wagering Requirement: Each bonus has specific wagering requirements (typically 20x–30x). Bonus balances cannot be withdrawn until the requirements are met.
  • Validity: Bonuses must generally be used within 7–30 days. Any unused bonus will be automatically cancelled upon expiry.
  • Game Restrictions: Some bonuses are only applicable to specific games or game categories.
  • Maximum bet limit: A maximum bet limit generally applies while a bonus is active.
  • Bonus abuse: Any attempt to claim bonuses through multiple accounts or by exploiting system loopholes will result in account closure.

Welcome Bonus

Newly registered players will receive a welcome bonus on their first deposit. This bonus is available once only, and the wagering requirements are listed on the bonus offer page.

Gaming Rules

All games on adc365 use internationally certified RNG (Random Number Generator) technology. Every game outcome is completely random and not predetermined.

General Gaming Rules

  • If a technical issue disrupts an ongoing game, adc365 will use the saved game data to resolve the matter.
  • If you have an objection to a game result, you must notify support within 24 hours.
  • If a loss occurs due to a technical issue on the game provider's end, adc365 will provide all reasonable assistance, though it may not be possible to accept full liability in every case.
  • If the internet connection is lost, data from any ongoing game will be saved.

Live Casino Special Rules

The dealer's decision is final in Live Casino games. If a game is cancelled due to a technical issue, bets will be refunded. Use of inappropriate language in the Live Casino chat may result in chat access being revoked.

Prohibited Activities

The following activities are strictly prohibited on adc365 and will result in permanent account closure:

  1. Creating or managing multiple accounts
  2. Registering with a false identity or using someone else's identity
  3. Abusing or manipulating the bonus system
  4. Using any software or bot to automate gameplay
  5. Attempting to manipulate game outcomes
  6. Hacking, phishing, or any attempted cyberattack
  7. Depositing funds from illegal sources or money laundering
  8. Harassing or defrauding other players
  9. Abusive behavior toward adc365 staff
  10. Deliberately exploiting technical glitches on the platform

Warning: Involvement in prohibited activities will result in forfeiture of all account balances and bonuses, and legal action may be taken if necessary.

Account Closure & Suspension

Adc365 may suspend or permanently close an account under the following circumstances:

  • Breach of Terms
  • Registering with false information
  • Involvement in suspicious or fraudulent activity
  • If KYC verification fails
  • If the account has been inactive for an extended period (typically 12 months)

Voluntary Account Closure

Players may close their account at any time by contacting the support team. Please withdraw any valid balance before closing your account. Bonus balances will not be refunded.

Inactive Account Policy

An account with no login or transaction activity for 12 consecutive months will be marked as inactive. A monthly maintenance fee may apply to inactive accounts. Contact support to reactivate.

Responsible Gaming Policy

Adc365 is firmly committed to responsible gaming. Gaming is for entertainment, not addiction. We want all our players to stay healthy and happy.

Self-Limit Settings

At adc365, you can set the following personal limits:

  • Deposit limits: Maximum deposit amount per day, week, or month
  • Bet limits: Setting a maximum stake per bet
  • Loss limits: The maximum amount you are willing to lose within a set period
  • Session Time: A limit on the number of consecutive hours spent playing
  • Cooling-Off Period: Taking a break from gaming for a period of time

Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can contact adc365 support to request a temporary or permanent self-exclusion. Your account will not be accessible during the self-exclusion period. For more details, visit our Responsible Gaming View page.

If you're struggling with gaming, don't hesitate to reach out for help. Your well-being comes before everything else.

Privacy & Data Protection

Adc365 keeps your personal information completely private and secure. Our Privacy Policy An integral part of these Terms.

Data Collection & Use

  • Registration details: used for account management and KYC verification
  • Transaction details: used for payment processing and fraud prevention
  • Gaming activity: for the purpose of improving services and ensuring responsible gaming
  • Device & IP information: used for security and fraud prevention

Data Sharing

Adc365 does not sell your information to third parties. Data may only be shared with partners necessary for service delivery (such as payment processors and KYC verification providers) or with authorities when legally required.

Changes to Terms & Effectiveness

Adc365 reserves the right to modify, update, or revise these terms and conditions at any time. Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.

Dispute Resolution

If a dispute arises between adc365 and a player, the support team will first attempt to resolve it. If the issue cannot be resolved through support, independent third-party mediation may be pursued.

Language & Applicability of Terms

These Terms were originally prepared in English and have been translated into Bengali. In the event of any dispute, the English version shall be considered final. These Terms are governed in accordance with the rules of international gaming licensing authorities.

If you have any questions about the Terms, please reach out to our support team: [email protected]


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Done reading the Terms? Get started now!

Register with adc365 and enjoy a safe, fair, and exciting gaming experience. Thousands of Bangladeshi players have already chosen adc365.

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